Ref: Ticket numbers 0012320492735/2736. We had to terminate our flight to Puerto Vallarta from Orlando on Sunday, February 7th on account of disease. I realize we can use our tickets in the yr from day of buy.
I have already been an AA consumer for more than twenty five a long time. Your service is now disappointing to say the minimum. It's in all areas of service from check in to , tavel to baggage managing.
I used to be lucky enough to become on board American Airlines Flight #32 (LAX – JFK) on labor working day….my spouse And that i were being seated individually…we had a death inside the family members and were likely to nyc to get a funeral…….
I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to lots of hassle to uncover me One more flight and to reroute my luggage. Gary was enjoyable and helpful and tranquil, and I actually appreciated how really hard he labored to help me.
Two months back we acquired the horrible information that our 12 year previous grandson had been hit by a truck and killed. We necessary to get from PA to CA as speedily as you possibly can. It was Thankagiving 7 days, the worst week from the year to journey by means of Hotwire, we were capable of get reservations the following morning on American, not the airline on which we normally vacation.
I am quite upset using this type of service from American Airlines. We had planned a holiday that we believed would start out by savoring Fantastic service from American.
When I obtained to your complimentary resort that American setup for me, I termed 800-433-7300 and talked to an agent there who, to my surprise was struggling to see flights which were accessible on USAIR. She instructed me there have been no open seats on any from the early USAIR flights. I was on the web and could see that there have been accessible click now flights. I basically booked a flight to show it to her.
I am creating to tell you of my Awful experience flying on American Airlines. First off, I had been confirmed on flight # 1696 from New Orleans to Chicago for your 5:fifteen departure on 7/nine/07. Needless to say right after a number of alterations to this departure time with little if any interaction from an Airline representative concerning the hold off (until finally the flight time elapsed and no updates had been created) I inquired and figured out the hold off was a immediate results of inclement temperature. On arrival to Chicago’s O’Hare Airport, I discovered that just after presenting to my departure gate for my relationship, which the flight # 4169 departed underneath twenty minutes ahead of my arrival in the gate.
rosity to us shareholders. Administration and all personnel of AAL are obviously carrying out an awesome occupation, reflected while in the constant rise of
I have often been a faithful consumer to AA and don't imagine any of your respective clients must be addressed With this fashion!
I can't feel you board passengers just before doing all your checks on the aircraft. Leaving your prospects trapped for more than 2 several hours without to minimal information and facts is overall bullshit. When you are basically similar to every single airline in this respect, it’s basically not suitable to treat your prospects by doing this.
I wanted to let you already know of An impressive youthful girl you've got working for you personally at Dallas-Ft. Value airport. Her identify is Nyanina Kong, and she goes from the identify of Nina.
American Airways Consumer service hotline is easily obtainable and consumer friendly. Regretably, It's important to wait roughly two minutes to speak with a buyer service consultant. You have to hear a protracted speech concerning current updates.
Your insufficient response caused me to terminate my trip which I instructed Every person to at American.. Please convey to me what I do upcoming..